Help Center
Answers to the most frequently asked questions about RoutePilot
📖 User Guide
1
Create account
Go to routepilot.app/register. Enter your name, email and password. You get immediate access to the free plan with 200 addresses/day.
2
Create first route
Click '+ New route' on the dashboard. Name the route and click Create route.
3
Add addresses
Type a postal code + house number in the search field and press Enter. Repeat for all stops.
4
Set Start & Finish
Click a stop in the list and click 'Start' or 'Finish'.
5
Optimize route
Click the purple 'Optimize' button. The system calculates the shortest route.
6
On the road
Click each stop to track status: Delivered or Failed.
❓ Frequently Asked Questions
How do I add an address?
Type a postal code + house number in the input field and press Enter.
How do I set the start point?
Click a stop and click 'Start', or click a marker on the map.
How many addresses can I enter per day?
Free: 200/day. Pro: 3,000/day. Above 3,000: €5 per extra 1,000.
Does voice recognition work on mobile?
Yes! Via Chrome or Safari on Android and iOS.
How do I optimize the route?
Click the purple 'Optimize' button in the top right.
Can I save my route?
Yes, click 'Save'. Routes can be found on the dashboard.
How do I cancel my subscription?
Go to Settings → Subscription → Cancel.
What if I want a refund?
Within 14 days: full refund. Contact us via the contact form.
Can't find your question?
Our team responds within 24 hours on business days.